EQ777 Privacy Policy – How We Protect Your Personal Data

EQ777 is an online betting and gaming platform operated at eq777.best, licensed by the Philippine Amusement and Gaming Corporation (PAGCOR). In the context of this Privacy Policy, EQ777 acts as the "Personal Information Controller" — the entity that determines what personal data is collected from you, how it is processed, and for what purpose.

This Privacy Policy applies to all personal information collected when you visit eq777.best, create an EQ777 account, make a deposit or withdrawal, place a bet, participate in promotions, use the EQ777 VIP Club, interact with our customer support team, or otherwise engage with any part of the EQ777 platform.

EQ777 is registered with the National Privacy Commission (NPC) of the Philippines as required under Republic Act 10173 — the Data Privacy Act of 2012 — and its implementing rules and regulations. Our designated Data Protection Officer (DPO) can be contacted at privacy@eq777.best for any privacy-related enquiries or requests.

EQ777 collects personal information only to the extent necessary to operate the platform, comply with legal requirements, and provide the services you use. Here is a breakdown of the types of data we collect:

2.1 Registration Data

When you create an EQ777 account, we collect your full name, date of birth, mobile number, and login credentials (username and encrypted password). This is the minimum required to identify your account and communicate with you.

2.2 Identity Verification (KYC) Data

When you complete our Know Your Customer process — which may be required before your first significant withdrawal or if your account activity triggers a verification review — we collect a copy of a valid Philippine government-issued ID (such as PhilSys, passport, driver's licence, SSS ID, or UMID). We may also request a selfie for liveness verification and proof of payment method ownership.

2.3 Financial & Transaction Data

We collect information about deposits and withdrawals made through your EQ777 account, including transaction amounts, timestamps, GCash or bank reference numbers, and payment method identifiers. We do not store full card numbers or GCash PINs — only tokenised identifiers provided by the payment processor.

2.4 Betting & Gaming Activity

Your complete betting history on EQ777 is recorded — markets wagered on, stake amounts, winnings, and game sessions on Color Game, Tongits, and Virtual Sports. This data is used for account management, responsible gaming monitoring, dispute resolution, and regulatory reporting.

2.5 Device & Technical Data

When you access EQ777, we automatically collect technical information including your IP address, browser type and version, device type and operating system, screen resolution, and session timestamps. This data is used for platform security, fraud detection, and improving the mobile experience for Philippine users.

2.6 Communications Data

When you contact EQ777 support via live chat, email, or support ticket, we retain records of those communications, including timestamps and the content of your messages. This allows us to provide consistent service and to resolve disputes accurately.

EQ777 collects personal data through the following means:

• Directly from you: Information you provide when registering, verifying your identity, making a deposit or withdrawal, contacting support, or participating in a promotion
• Automatically during platform use: Technical and session data collected via cookies, server logs, and similar technologies when you visit or interact with eq777.best
• From payment processors: Transaction confirmation data from GCash, Maya, and Philippine bank payment systems — limited to what is necessary to confirm and record transactions
• From identity verification partners: Verification status and flags from our KYC service provider when processing identity documents — EQ777 does not receive raw document scans from third-party verifiers; only the outcome and associated reference number
• From your referral activity: If you participate in the EQ777 Refer a Friend programme, we record referral links clicked and resulting registrations associated with your account

EQ777 only uses your personal data for specific, legitimate purposes. We do not use your data for purposes beyond what is necessary to deliver the EQ777 platform and comply with our legal obligations. The specific purposes are:

Under the Philippine Data Privacy Act of 2012 and its implementing rules, EQ777 processes your personal information based on the following lawful grounds:

• Contract performance: Processing necessary to fulfil the services described in the EQ777 Terms and Conditions — account management, bet settlement, deposits, and withdrawals
• Legal obligation: Processing required to comply with our PAGCOR licence conditions, anti-money laundering laws, tax obligations, and NPC registration requirements
• Legitimate interests: Fraud detection, platform security, responsible gaming monitoring, and service improvement — where these interests are not overridden by your privacy rights
• Consent: Marketing communications and optional personalisation features — where you have explicitly provided consent, which you may withdraw at any time

EQ777 does not sell your personal information to any third party. We share your data only where necessary and only with the following categories of recipients:

6.1 Payment Processors

GCash, Maya, Philippine banks, and card payment processors receive the data necessary to process your transactions. These processors operate under their own privacy policies and are subject to Philippine financial data protection requirements. EQ777 does not share more data with payment processors than is needed to execute a specific transaction.

6.2 Identity Verification Providers

When you undergo KYC verification, your identity documents and verification request are processed by our accredited third-party KYC provider. This provider operates under a data processing agreement with EQ777 that limits their use of your data to the verification purpose only. They are prohibited from retaining or using your data for their own purposes.

6.3 Regulatory Authorities

PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and the National Privacy Commission may receive player data when EQ777 is legally required to report or respond to regulatory enquiries. EQ777 complies with all lawful regulatory requests.

6.4 IT and Platform Service Providers

EQ777 uses third-party service providers for cloud hosting, platform infrastructure, security monitoring, and customer support tools. These providers process data on EQ777's behalf under contractual obligations that require them to maintain appropriate security standards and prohibit them from using player data for purposes beyond service delivery to EQ777.

6.5 Law Enforcement

EQ777 will share player data with law enforcement agencies where required by a court order, legal process, or where there is an urgent need to prevent or investigate fraud, money laundering, or other criminal activity.

EQ777 uses cookies and similar tracking technologies on the eq777.best website. A cookie is a small data file stored on your device when you visit a website. EQ777 uses the following types of cookies:

• Essential cookies: Required for the EQ777 platform to function. These include session authentication cookies, security tokens, and cookies that remember your login state. You cannot opt out of essential cookies without disabling basic platform functionality.
• Functional cookies: Store your preferences such as language settings and display options to provide a more personalised experience on EQ777.
• Analytics cookies: Help us understand how players use EQ777 — which pages are visited, how long sessions last, and where players navigate from. This data is aggregated and anonymised. EQ777 uses analytics data to improve platform performance and the mobile experience for Philippine users.
• Security cookies: Used for fraud detection and bot prevention, including detecting unusual login patterns or suspicious betting behaviour.

EQ777 does not use advertising cookies or third-party tracking cookies for retargeting purposes. You can manage cookie preferences through your browser settings. Blocking essential cookies will affect your ability to use EQ777 normally.

EQ777 retains personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law. Specific retention periods are as follows:

• Account and registration data: Retained for the duration of your active EQ777 account, plus 7 years after account closure — to comply with PAGCOR licence record-keeping requirements and tax obligations
• Transaction and betting records: Retained for 7 years from the date of the transaction, in accordance with AMLC and BIR requirements
• KYC documents: Retained for the duration of account activity and for 7 years after account closure. Selfie images used for liveness verification are deleted within 30 days of verification completion
• Customer support communications: Retained for 3 years from the date of the last communication, or longer if relevant to an open dispute
• Technical and device data (logs): Retained for 12 months and then anonymised or deleted
• Marketing consent records: Retained for as long as you hold an EQ777 account and for 3 years after account closure

When data is no longer required, EQ777 securely deletes or anonymises it. Anonymised data may be retained for statistical analysis without being linked back to any individual player.

EQ777 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, disclosure, or misuse:

• SSL/TLS encryption: All data transmitted between your device and the EQ777 platform is encrypted using industry-standard SSL/TLS protocols. The padlock icon in your browser confirms this is active when you use EQ777.
• Payment tokenisation: Payment method details (GCash tokens, card tokens) are stored in tokenised form only — we do not retain full account numbers or PINs.
• Password hashing: Passwords are never stored in plain text. EQ777 uses a strong cryptographic hashing algorithm to store password credentials.
• Two-factor authentication: EQ777 offers two-factor authentication for account login. We strongly encourage all players to enable this feature.
• Access controls: Internal access to player data is restricted on a need-to-know basis. EQ777 staff with access to personal data undergo data privacy training and are subject to confidentiality obligations.
• Regular security audits: EQ777's platform infrastructure is subject to regular third-party security assessments to identify and address vulnerabilities.

Under Republic Act 10173 and its implementing rules, you have the following rights regarding your personal information held by EQ777. You may exercise any of these rights by contacting our Data Protection Officer at privacy@eq777.best.

EQ777 will respond to all rights requests within 15 business days of receipt. Some requests may require identity verification before we can action them. If you are not satisfied with EQ777's response, you have the right to lodge a complaint with the National Privacy Commission at privacy.gov.ph.

EQ777 is strictly for adults aged 21 and above. We do not knowingly collect personal information from anyone under 21 years of age. Our registration process includes an age declaration, and age verification checks are conducted on all new accounts as part of our KYC process.

If EQ777 becomes aware that personal information has been collected from a person under 21, we will close the relevant account immediately, delete the associated personal data within 30 days (subject to any legal retention obligations that arise from the regulatory report we are required to file), and report the matter to PAGCOR as required by our licence conditions.

If you believe that a minor may have accessed and registered an EQ777 account using false information, please contact us immediately at privacy@eq777.best. We take underage access extremely seriously.

EQ777 may send you marketing communications — including promotional offers, bonus announcements, VIP Club updates, and EQ777 news — by SMS, email, or in-platform notification, where you have provided consent during registration or at any subsequent point.

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in any EQ777 promotional email
• Replying STOP to any EQ777 promotional SMS
• Updating your communication preferences in your EQ777 account settings
• Contacting EQ777 support at support@eq777.best with your opt-out request

Opting out of marketing will not affect transactional communications — you will continue to receive account-related messages such as deposit confirmations, withdrawal notifications, and security alerts. EQ777 does not use personal data to serve advertising on third-party websites or social media platforms.

The EQ777 platform does not contain links to third-party websites. All links within EQ777 navigate to other sections of the EQ777 platform (eq777.best). EQ777 does not embed third-party social media widgets, advertising networks, or external content providers on its platform pages that would transmit your data to external parties without your knowledge.

If you navigate away from eq777.best to a third-party site by any means — for example, by searching for EQ777 support information independently — EQ777 is not responsible for the privacy practices of that third-party site. This Privacy Policy applies only to data collected on and through the EQ777 platform.

In the event of a personal data breach — an incident that compromises the confidentiality, integrity, or availability of personal information held by EQ777 — we will take immediate steps to contain the breach and assess its scope and impact.

EQ777 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of a breach that is likely to result in a risk to the rights and freedoms of affected individuals, as required by the Philippine Data Privacy Act. Where the breach is likely to result in high risk to individuals, EQ777 will also notify affected players directly — via the contact details on their account — without undue delay.

Breach notifications to players will include: a description of the nature of the breach, the categories and approximate number of players affected, the likely consequences, the measures EQ777 has taken or proposes to take to address the breach, and the name and contact details of our Data Protection Officer.

EQ777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page and publish the revised policy at eq777.best/privacy-policy.

For material changes — those that significantly affect how we collect or use your personal data, or that affect your rights — EQ777 will notify registered players via email or in-platform notification at least 14 days before the changes take effect. Your continued use of EQ777 after the effective date of any update constitutes acceptance of the revised Privacy Policy.

The current version of this Privacy Policy is Version 3.1, last updated January 2024. Previous versions are available on request from our Data Protection Officer.

If you have any questions about this Privacy Policy, want to exercise your data rights, have a concern about how EQ777 handles your personal information, or need to report a potential data breach, please contact our designated Data Protection Officer:

If you are not satisfied with EQ777's response to a privacy complaint, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. EQ777 co-operates fully with all NPC investigations and enquiries.